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Wazapin vs Qiscus.

Qiscus is an enterprise conversation platform with 20+ channels focused on larger companies. Wazapin focuses on completing work — orders, payments, delivery, and follow-up — from one WhatsApp workspace.

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Wazapin workspaceLive

Compare / workflow previewMove every chat forward.

01New conversationCustomer message has an ownerIn

02Context is readyAI suggests the next actionAI

03Work gets finishedOrder, payment, or follow-upDone

Aspect

Wazapin

Qiscus

Primary focus

Complete work from chat: orders, payments, delivery, and follow-up.

Enterprise omnichannel conversation platform (20+ channels).

Channels

WhatsApp-first — depth in the channel where your customers already are.

WhatsApp plus other channels (Instagram, TikTok, LINE, email, and voice).

Pricing

Per workspace with a conversation allowance; Meta costs passed through at cost.

Monthly package per agent plus MAU (Startup/Grow/Enterprise).

AI replies with approval, action workflows, and a contextual handoff to humans.

AI Agent 24/7 (AgentLabs), Agent Copilot, Robolabs.

Best for

Operations teams that want orders and follow-up completed from WhatsApp.

Enterprises that need many channels and a broad ecosystem.

Information about Qiscus comes from its public site (https://www.qiscus.com) as of August 2026. Features and pricing can change — verify directly before deciding.

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3 ways to finish the conversation

See how Wazapin finishes what starts in WhatsApp.

Walk through a real customer conversation—from the first reply to payment, order, booking, or follow-up.

See how it works