Encryption in transit and at rest
Conversations and customer data are protected with encryption while sent and stored.
01 / Commitments
Six commitments we stand behind.
Role-based access control
Team seats have clear roles and permissions: who can reply, change status, or view reports.
Your data does not train models
We do not use your business conversation content to train third-party AI models. AI runs on sources you approve.
Your number remains yours
Your WABA and WhatsApp number are business assets. We support export and migration out.
AI with guardrails
AI answers use approved sources and your rules; important actions have an audit trail and a handoff path to humans.
Meta policy compliance
We operate within WhatsApp Business Platform requirements: official numbers, approved templates, and anti-spam practices.
02 / Security review
Preparing a security review?
We prepare answers for common security questionnaires: data location, encryption, retention, subprocessors, and access controls. Certificates and documents are shared after an NDA when needed.
Transparency note
This page describes the principles in place today. Third-party certifications such as ISO 27001 are on the roadmap and will be listed when achieved — not before.
ChatOrderTagih
3 ways to finish the conversation
See how Wazapin finishes what starts in WhatsApp.
Walk through a real customer conversation—from the first reply to payment, order, booking, or follow-up.