Choose the workflow that leaks most often
Scattered orders, unconfirmed invoices, or forgotten follow-up. We start with one workflow that can be measured clearly.
01 / Pilot program
How the stories on this page are made.
We do not write case studies from imagination. Every number on this page will come from a workspace that is really running.
Run it with guidance from Wazapin
Set up the workspace together: number, templates, workflows, and ownership. Your team stays fully in control.
Measure the result and share the story
After 60–90 days, we review the metrics together: resolution, response time, and completed orders. If it is a fit, we share the story here.
02 / What we measure
Metrics you will see in every story.
Not vanity metrics. Four numbers that answer whether the work actually gets finished.
Chats answered
How many messages end up with an owner and next step instead of disappearing.
First response time
How quickly a customer receives a meaningful answer.
Orders completed from chat
From the first question to confirmed payment.
Follow-up completed
Scheduled follow-up that is actually sent and answered.
Have a workflow you want to finish? Tell us — the next pilot batch is limited.
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3 ways to finish the conversation
See how Wazapin finishes what starts in WhatsApp.
Walk through a real customer conversation—from the first reply to payment, order, booking, or follow-up.