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Wazapin vs Covena.

Covena positions itself as an AI sales agent for WhatsApp with case studies from Indonesian brands. Wazapin covers the longer cycle beyond sales: orders, payments, delivery, and post-sale follow-up in one team workspace.

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Wazapin workspaceLive

Compare / workflow previewMove every chat forward.

01New conversationCustomer message has an ownerIn

02Context is readyAI suggests the next actionAI

03Work gets finishedOrder, payment, or follow-upDone

Aspect

Wazapin

Covena

Primary focus

Full operations: sales + order fulfillment + post-sale service.

AI sales agent: qualify leads, follow up, and close.

Strengths

Cross-functional workflows (orders, Xendit payments, Biteship shipping, and broadcasts).

Customer memory, copilot mode, broadcasting, Meta CAPI.

Proof

Pilot program and case studies in progress (Customers page).

17 local case studies with metrics (AYANA, CoLearn, Garuda, and more).

Pricing model

Per workspace plus allowance; Meta costs passed through at cost.

Quote/demo (not public).

Best for

Teams whose sales process continues into fulfillment and service.

Businesses primarily focused on closing sales through WhatsApp.

Information about Covena comes from its public site (https://covena.ai) as of August 2026. Features and pricing can change — verify directly before deciding.

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3 ways to finish the conversation

See how Wazapin finishes what starts in WhatsApp.

Walk through a real customer conversation—from the first reply to payment, order, booking, or follow-up.

See how it works